ComplaintsforFrisco Athletic Network, Inc.
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Complaint Details
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Initial Complaint
10/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On September 5th, 2023, my child joined Lonestar Volleyball Academy. After three weeks, she endured abusive treatment from the coach, particularly being called 'ice cream.' My daughter decided to quit the program because of this toxic environment. The coach apologized, and *************************, the club's representative, urged her to return, but I'm reluctant to do so. I'd like a $250 refund for the remaining unused portion of the fee. They have refused to issue a refund. Even though there is nothing in the agreement that states that a child must return to the program when they have experienced abuse from a coach.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.