ComplaintsforGeorgetown Shirt Company
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Complaint Details
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Initial Complaint
07/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Have been doing business with Georgetown ********************** ** in Georgetown, ** for 18 years. They were bought by ****************************** 2 years ago. Made an order of 2045 shirts to be screen printed at a cost of $20844.72. I wrote them a deposit for $10422.00 on June 5, 24. I was informed by a previous employer that they closed the doors On Georgetown ********************** ** and Austin ********************** ** where they had moved the shirt equipment to about the time when the shirts were to be completed. The check was deposited into the account of MAA** MIDEST LLC, on June 5, 2024.After numerous phone calls to the ********************** **mpanies leaving messages I reached out calls for MAA** Midwest. Found out that ****************************** is the holding company for the shirt companies and MAA** Midwest LLC. I have sent numerous emails and left phone messages with no response.I would like to get my deposit back.Business response
07/18/2024
Dear Sir or Madam,
I am writing to inform you that we are a separate business entity from Georgetown Shirt Company. While we have an investment interest in Georgetown Shirt Company, it is a completely separate business entity. Therefore, this complaint should be filed in ** with Georgetown Shirt Company.
Thank you for your understanding.
Sincerely,
*****Initial Complaint
07/05/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
After having done business with them for many years, our BSA Troop placed 2 orders for t-shirts on June 7th and paid a 50% deposit ($1,512). I was told that I would receive a proof of the artwork within a few days. The last response I received from them was on Monday, June 17th. I followed up several times that week (phone and email), with no response received. Since I needed one of the orders by July 2nd, one of our Troop leaders drove there to talk to them. There was a notice on the door, dated 6/21/24, stating that the office was locked out by the landlord for failure to pay their lease. $1512 is a lot of money for a non-profit...
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.