ComplaintsforMcWhorter Remodeling and Home improvement
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Complaint Details
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Initial Complaint
08/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired McWhorter to redo my floors. The job wasn't working out. Their work was sloppy done. I paid weekly because they had to pay his worker. I had him to see where the contract says fix sub floor and he did not. He came back one time and he told me he would be back to repair. Never heard from them again.Business response
09/05/2022
She hired us to install new flooring lane explained to her she would need new subflooring and to level her house before we installed the floor she chose to only put down self leveler so we installed the floor. 6-12 months later she leveled the house and the floor buckled she now wants us to come back 2 years later and repair it for free. I've attached pictures she was happy with the finished floor and paid the contract
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.