ComplaintsforHill's Automotive Repair And Sales
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Complaint Details
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Initial Complaint
04/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
All I want is the engine light on my car to go off. The radio and led lights inside no longer work. The car has a strong gas smell inside. They were working before the mechanic touched the car. Honestly, I feel like the mechanic is not licensed. I found it odd that when I spoke to the owner about his employee, he was on my side not defending his employee. I told the owner that he should have decrement on who he hires because his employee was saying to leave a 5 star review and mention his name, but after paying over 1200 in labor and him not being able to install the parts I bought (air intake), and seal (car is still leaking oil), and taking my car apart to make it fall back apart was not cool. I understand that employees need practice, but my car is not an experiment nor is his shop a mechanical school. As a veteran owned business and a veteran, myself, I expected more. His shop's ratings is 4.8 stars. *********************** is great according to the internet. He was very kind, fair, and respectful in conversation, but my car does not run. I already paid, his employee, *****************************. A 2004 ****** Celica needed fixing as it would not start.-mobile mechanic, named *****************************, said he would charge 200. Ended up paying 1200 in and 643 in parts. Vehicle still has engine check light, lights inside do not work, fuel pump stink inside car, oil is now leaking
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.