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Find a Location

Tax Liability Consultants of San Antonio & South Texas has 1 locations, listed below.

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    Business ProfileforTax Liability Consultants of San Antonio & South Texas

    Accounting
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/25/2017

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    IRS tax representation and consultation services regarding collection, audit and criminal investigation case issues.

    Business and personal income tax return preparation. Non-filer issues. Under-reporter issues.

    Bankruptcy court support services.

    Bookkeeping and payroll services.

    Tax planning services.

    State Tax audits & collection issues.

    Business Details

    Location of This Business
    14237 Old Bandera Rd Ste 200, Helotes, TX 78023
    BBB File Opened:
    5/1/2001
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Started Locally:
    1/1/1991
    Business Incorporated:
    4/27/2006
    Accredited Since:
    1/25/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • E. Villanueva & Associates, Inc.
    Business Management
    • Mr. Edward Villanueva, President/CEO
    Contact Information

    Principal

    • Mr. Edward Villanueva, President/CEO

    Customer Contact

    • Mr. Edward Villanueva, President/CEO
    Additional Contact Information

    Fax Numbers

    • (210) 293-0241
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    marcia z

    1 star

    10/19/2024

    Never answers messages. Keeps door locked. Unreachable via only available to get payments. Doesnt answer text messages or phone calls. Had to call continuously to get it extension taxs done, gave him ******** for him to get started in a few tax issues for us. My extremely competent efficient account from Florida charged us ****** for that service, transmitted forms after hours of calling he finally text me back that the firns would be ready. Had to text and call numerous times to see if he transmitted. Them not to duplicate sending it to the ***. He finally answered rudely its your responsibility not mine. I have copies of every text answered and none answered. My husband had to leave work early to go get the forms to send them in. He has done not started anything we discussed. I have been trying to reach him non stop to get a refund of the difference but he didnt answer. He has fine this to others . Its been verified. He just takes your money and disappears. We arent rich I just got out of the hospital my heart he knows our hardship and knowingly treats us this way. We need to pay another accountant that will do what he promised and failed. Even have text of him stating he would work with us on payments during the process as he knows what we have been thru. (Daughter has cancer and grandson18 months murdered by caregiver. I asked if we needed new agreement his response was NO. I have the receipts Im not looking to cause problems but that money is hard to come by. We dont deserve this no one dies. This needs to be investigated. I know there are others. Just want my refund if ****** and Ill never darken his business again. You can be sure.

    Tax Liability Consultants of San Antonio & South Texas Response

    10/23/2024

    Due to privacy laws we cannot go into specifics in this case.  All work performed in a timely fashion and services rendered were commensurate with partial retainer received. We do have and former client agreed to our written no-refund policy but she only paid a partial amount.  Due to the volume of business especially at extended tax time, not all calls can be returned to every client's satisfaction.  ********** is secure/locked to protect my staff and I am available on an appointment basis only-no walks ins.  After receiving a barrage of rants regarding health and other issues not related to the task at hand etc., we had to terminate engagement.  Despite written notification delivered to former client, former client continued with unwarranted texts and phone calls.  Had to make contact with local authorities and they made contact with complainant to cease and desist with any further communications otherwise charges would be filed against her. We wish her well and sincerely hope she can get the help she needs in many different ways. 

     

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