ComplaintsforFatstack Smokers
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Complaint Details
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Initial Complaint
01/02/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 3/22/2023, I paid Fat Stack Smokers to build a bbq pit. After that, I, and a lot of others, were provided build updates and personalized build dates. This was in 9/2023. As of 11/3/2023, updates on the building of the pits were stopped, and emails and calls were undeliverable. The owner, Eric ***** has since been unavailable for any communication and appears to have defrauded myself and others of significant money.Initial Complaint
12/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid for a BBQ smoker (pit), they used my and other people's money to relocate from California to Texas and retool and new factory. They built some (pits) but then started having cash flow issues then got shut down for non-rent payment. They have disappeared with my money and a lot other people's money. They are not taking call, or returning emails but they are still advertising on their website, ********* and ********. I'm probably going to have to go through the courts to try to get my money back. PLEASE HELP!!
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Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.