Customer ReviewsforKroger Company

Kroger (location 9703 Barker Cypress Rd, Cypress, TX 7743 3/08/23 time 2:00pm-2:10pm It was around 2:00pm I arrive to kroger with my friends it was 6 six of us coming to buy snacks and some games and some Legos Within that moment my friend she gets kick out just having her backpack and connie (the Kroger crew member) starts yelling at my friend just having her backpack and threatening to call the security to get her removed from the store and the property she was very disrespectful. Towards her and she followed me and friends to lego section and yelled at us 'said if you make a mess you kids and I will call security on you to get you remove from kroger' me and friends felted harass and discriminate towards me and friends towards our color. And we went on our business to buy stuff and connie was following us and called security again for my friend. And I check out at the cashier I spend about 120 dollars in items to get mistreated on how the store manager (Taylor) on how rude he was towards me and my friends was yelling at us about the backpack and I told you can check our stuff. After that he walk away. After the issue I have complained to corporate of kroger I called about 3 times the first two I was hang up on the third time the worker does not seem to care and hanging up on me. I would like this problem to be solve

ZERO STARS! The old lady in self check out Miss Pearl accused me of stealing a $2.49 gallon of water! Kroger needs to give her something to do! Miss Pearl screamed at me I only scanned four waters saying I had five. I said Nooooo I only have four of this alkaline water and four of a smaller alkaline water. In self check out Miss Pearl does not help scan packs of bottles of water…you have to physically pick it up and scan it due to the fact she isn’t going to do anything to help. I will now shop at HEB who scans large items in self checkout. Kroger needs to train Miss Pearl to be more professional instead of allowing her to yell out at a guest in your store accusing me of theft while with my 10 year old daughter!