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Additional Information

Not BBB accredited

Additional Information for Sunbelt Fidelity Corp., LLC

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This is a multi-location business.

Find a Location

Sunbelt Fidelity Corp., LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Sunbelt Fidelity Corp., LLC

      10777 Westheimer Rd Ste 1100 Houston, TX 77042-3462

    • Sunbelt Fidelity Corp., LLC

      2500 Citywest Blvd Ste 300 Houston, TX 77042-3033

    Location of This Business
    10777 Westheimer Rd Ste 1100, Houston, TX 77042-3462
    BBB File Opened:
    11/2/2011
    Business Started:
    10/15/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • NPFS, LLC.
    • Nationwide Pre-Forclosure
    Business Management
    • Ms. Claudia Cuellar, Manager
    Additional Contact Information

    Fax Numbers

    • (888) 876-4167
      Primary Fax
    Additional Business Information
    Believed to be out of business
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info
    Mail sent to the business on 05/01/2014 was returned by the U.S. Postal Service as Undeliverable as Addressed.

    Pattern of Complaint

    According to BBB records, Sunbelt Fidelity is a forensic audit and loan modification firm that requires homeowners to pay an upfront fee for its services.  Please note, advanced fee loan modification services are illegal in many states. Please consult with your state attorney general to see if such a law applies to your state and for more information about foreclosure rescue services.

    BBB complaint records show Sunbelt Fidelity sales representatives initially contact distressed homeowners with the promise of saving their home from foreclosure. However, in order to start the foreclosure rescue process, homeowner’s are required to pay a large upfront fee of $1000 or more in addition to a monthly fee of several hundred dollars. BBB noted that in some cases, homeowners were under the impression Sunbelt had been appointed or authorized to contact them by their lender. Homeowners later learned, however, that this was not the case. Complainants who employed the services of Sunbelt have stated that Sunbelt was unable to stop or prevent the foreclosure of their homes. Additionally, requests for refunds from most homeowners were not honored by the company.

    On October 15, 2012 the BBB opened an investigation into the business practices of Sunbelt Fidelity and its relationship to another loan modification firm by the name of East Coast Fidelity a/k/a Fidelity located in Providence, Rhode Island and in Ft. Lauderdale, Florida. Information obtained by the Houston BBB from other Bureaus and Sunbelt’s web host allowed the Houston BBB to determine the principal of Sunbelt Fidelity, Ms. Janice McCarthy, was also formerly a principal of East Coast Fidelity a/k/a Fidelity for both locations. Shortly after the BBB’s findings were made known, Sunbelt Fidelity contacted the BBB and argued there was no relationship between the firms. In good faith, BBB requested additional information from Sunbelt Fidelity that would substantiate the claim; however, the BBB has not received any such documentation from Sunbelt. BBB encourages consumers to review additional information contained in the public reports issued by the Rhode Island and Florida BBB’s by visiting the links listed at the bottom of this report.

    **UPDATE** The BBB wants you to know that on July 16, 2013, BBB received a letter from Sunbelt Fidelity indicating it was no longer in business. Upon further investigation, BBB discovered contact information for Sunbelt Fidelity is now linked to Nationwide Pre-Forclosure Corporation. 

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