ComplaintsforAutomotive Network, LLC
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Complaint Details
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Initial Complaint
05/31/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This company is supposed provide bonded title services and they failed on every level. The owner has no clue about the laws or DMV regulations regarding bonded titles. 1. I was told that a 42 year old vehicle (motorcycle) had to be inspected. I knew that was false. Even after explaining the DMV regulations to Charlotte, the supposed owner, I had to go to the DMV myself, and as I told Charlotte, vehicles over 25 years of age are not required to have any inspection prior to title application. 2. I was told again by Charlotte that the seller of the vehicle must be on the title application. Again I had to go to the DMV to verify this and as it turned out, she was wrong again. There was more charges at every turn. At that point I was able to get done in less than an hour what she couldn't accomplish in three months! On top of that level of incompetency. I was overcharged for the service by 50%. My signed contract with them states that they will provide the services for $99.00, but they charged me $150.00. As I see it they completely failed to provide any of the services they promised. I did it myself. That is why I have requested a full refund from the company and all I got was threats. They even threatened me if I filed a complaint with the BBB.
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This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.