Customer ReviewsforBrainStorm General Construction

I had the worst experience with Brainstorm General Construction and John***** *****, general contractor for our addition and kitchen remodel. John***** ***** did not get a city permit as he claimed in his bid. John***** ***** would not provide an itemized bill on cost of labor and materials. We had multiple issues from framing, leaking roof and personal calls from unpaid subcontractors. Foreman, Aaron, complained on multiple occasions that he had no material on-site to work with. After I paid 3/4 of agreed installments, I chose to fire Brainstorm GC/John***** ***** because of his poor management overseeing project, continued roof leaks and major water damages to our home that went unresolved. I'm left with a mess of redos to our home. In my experience, Brainstorm General Construction and John***** ***** is untrusting and is not a reputable company.

This customer would not let our crews get into property on multiple occasions when scheduled and agreed upon times and days. She also took over two months to make decisions on change orders that were in original contract, yet kept changing her mind. She since has stolen our tools and refuses to return them. Aaron has complains to me on almost every occasion at job site, that he has nothing to do beings she still has not made a decision and wants our foreman to make them for her which is not what we do. We build what you want, not what we want. All construction was done according to code in the time line that was available to us. It seems to me that this customer is trying to get out of paying what's owed.

At start of project John **** ***** required a retainer fee then payout in 3 installments with 3rd installment being the final payment when job was completed. I agreed and provided payments as required. Mid-December 2021, John **** ***** tells me I'm overbudget. I paid installment #3, with understanding that I need itemized statement to re-evaluate adjustments to my project/budget. It was never provided to me, yet I continued to make 2 additional installment payments in January and February 2022. Overall, between October 2021 thru February 2022, I paid a total of 6 installments and 7th final installment when job was complete.

I ended all work with Brainstorm General Construction and John **** ***** because:
1. On multiple occasions from November 2021 thru February 2022, I asked John **** ***** for itemized invoice for material, labor, change orders etc and John **** ***** ignored request and would not provide me itemized invoice.
2. Major roof leaked from November 2021 until March 2022 which caused additional water damage to the interior and exterior of our home. February 27, 2022, I hired a roofer outside of John **** to repair roof in order to stop additional water damage.
3. I was contacted by multiple sub-contractors that they had not been paid for their work performed in my home.
4. Aaron, John ****'s hired sub-contractor, asked me to request a business meeting with John **** so he can understand when material would be delivered so he can continue work. Aaron told me..I can't work with no material. Again, I asked John **** for meeting. Aaron, myself and my husband show up for meeting. John **** cancels 20 minutes prior to meeting (Said he was out of state).
5. John **** lied and did not get a permit for addition to my home.

These reasons left me untrusting of John Luke ***** and his work. I was done unfairly as was his hired sub-contractors.