ComplaintsforAnderson's Auto Repair
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Complaint Details
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Initial Complaint
01/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Back in March of 2023 I took my truck there to get some work done on it. It took a couple months for them finally to do very little to it. I had them replace my transfer case, I bought the part for $1114.98 from *********************. I paid $972.64 for labor. My truck needed some more work done to it and was in the shop for about another six months due to back ordered parts. I finally get my truck, and within a thousand miles my truck wont drive. Turns out my transfer case went out, which had less than ***** miles on it. I took it to another shop, the shop technician looks at it and calls me and says there was no oil whatsoever in the transfer case which caused the transfer case to break. I cant believe the simplest thing has caused me such a headache, now Ive been without my truck again, Im losing money because I cant work, and Im also having to pay for the same product twice. Pathetic business in my mind and I hope I get refunded at minimum the part and labor.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.