ComplaintsforTurtle Hole Car Wash
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Today November 21, 2022, at 10:35 am, I paid $9 for a tidal wave car at the Turtle Hole Car Wash and did not receive a car wash. The Car Wash and Lights did not come on, and when I hit cancel, my money was not returned. When I called the phone number listed, the phone would ring and hang up. There was another occurrence where I put in 10 dollars for a 9-dollar car wash, and I did not receive my change. I am seeking a full refund totaling 10 dollars as well as a reliable phone number to be posted so that all customers may be able to reach the business owner. Thank you for your time and assistance. ****** *******Initial Complaint
11/01/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
see Attached document Click here to Get the File - use the Password: ******** https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXXBusiness response
11/14/2022
Consumer Response /* (2000, 6, 2022/11/10) */ Consumer called and stated case was resolved
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.