ComplaintsforSmoke and Vapor
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Complaint Details
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Initial Complaint
07/26/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a battery for my electronic cigarette that does not work. I called to see if I could exchange it for one that does. I still have the receipt as today is day two. When I called Ashley informed me that she has been instructed not to exchange faulty purchases. The battery was only $10 and I would just like to replace it for one that works.Initial Complaint
11/30/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased an Item on 11/14/2021 3 days later the Item broke and I brought the item in for an exchange for the exact same item. I was told they don't do that and if i didn't like it that I could get out. No attempt was made by the vendor to resolve the issue.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.