ComplaintsforThe Fence Doktor
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Complaint Details
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Initial Complaint
11/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 15,2022 THE FENCE DOKTOR came out to my house to give me estimate on a retaining wall he told me I had to pay at least $******** down to lock in the price because everything was going up for these stones. I paid him $ ******** he said he was going to do the job June 28,2022 well he kept given me excuses and he started the job until Oct 5,2022 I gave him $3,200.00 the remaining balance and he never gave me the last invoice where the job was completed that I paid in full.He did start the job and completed the Stone Wall but come to find out he did not cement the stones together they are loose one on top of each other and they will fall in time with rain and ground breaking and I did not see any weep holes that he explained on invoice. He wrote up invoice with what he was going to do but he never explained nothing to me and never explained what he was going to the retaining wall and he never explained to me the way a good retaining wall should be done. I paid lots of money for this stone retaining wall because I needed one. This man ******************* knew I am a single divorce women and he took advantage of me and he did a terrible job and they did not clean up the mess they left. This Company did not complete this job the right way.I would like him to know he cannot do this kind of dirty job to others like he did to me and want to file a complaint on him.Thank you *******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.