Business ProfileforAshley's Custom Apparel
At-a-glance
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Business Details
- Location of This Business
- Fairlane Drive, Longview, TX 75604
- BBB File Opened:
- 5/24/2018
- Contact Information
Principal
- Ms. Ashley Harris, Owner
Customer Contact
- Ms. Ashley Harris, Owner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Ann M
1 star06/20/2022
Ashley's Custom Apparel Response
06/21/2022
This order was placed via my Etsy shop. The buyer placed an order through my custom shop which has clear policies set in place. One policy is that all sales are final. In additional my shipping time frames are posted in numerous places throughout my shop. The buyer requested a refund because my shop "was to slow". I informed the buyer of my policies and that her order was actually set to ship the following business day- 9 days ahead of the scheduled shipping date. She responded with threats of calling her credit card company and doing a chargeback as well as stating that if I do not cancel her order "Then my review will not be to your liking" . In conclusion this customer has left a false defaming statement about my company. As of the day this review was written her order was not scheduled to be shipped for 9 days ! I believe she is trying to force a cancellation by making threats and false inaccurate reviews of my business.
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