3 Customer Reviews
Review from Steven S
5 stars10/23/2024
I couldn't have asked for a better experience. I honestly never thought i would be leaving a glowing recommendation for a plumbing company dues to past experiences but here i am. The team from the first phone call explained the process clearly and there were no surprise fees or crazy sales pitches. The team was prompt and efficient. I would recommend them to anyone :)
JMP Plumbing Services Response
10/31/2024
Thank you, ******. It's always a pleasure to work with you; we appreciate your business and your comments.Review from Bryan A
1 star04/05/2024
BEWARE -- we had heard only glowing reviews of JMP Plumbing so we reached out to them when it was time to replace our water heaters. I will say, they were very fast to provide an estimate, get us on their install schedule and take our money, but things took a turn for the worse during the installation. We were replacing two traditional water heaters with one tankless and everything should have been smooth flowing, but the two install techs screwed up and broke some water pipes which in turn flooded our power bath and hallway with a few inches of water which sat for a few hours. The two techs were very apologetic and told my wife that their actions caused the flood but their boss, ****, told us a different story. He claimed that it had been an existing slow leak that they 'found' but the funny thing is our wood floors weren't buckling, there was no mold or any other tell-tale signs of an existing leak. When the flood remediation company showed up to start clean up JMP's mess, they confirmed this flooding was fresh and caused by the installation.Fast forward to today and we are now trying to engage with the owner of JMP Plumbing, *******, but she refuses to answer our calls or even return text messages, basically ghosting us because she knows they are at a fault. We are out of pocket an additional $3,000 for the flood damage but JMP got their money, so they are more than happy to ignore us.The moral of this story is BUYER BEWARE when dealing with ******* and JMP Plumbing as a whole.Review from Sabrina Z
5 stars12/21/2023
VERY reasonable rates, brilliant customer service from beginning to end, and overall I couldn't be more pleased. If you need an honest plumber you can afford, support a local business and call JMP!JMP Plumbing Services Response
12/27/2023
Thank you *******. We appreciate you taking the time to review us. JMP Plumbing Services is here when you need ** - call anytime!
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