ComplaintsforElite Customs
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Complaint Details
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Initial Complaint
03/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
3-15-2024 I took a tire to elite customs and paid 25 to have it put on my car. I stayed inside the car so I didnt see what they were doing. About 5 minutes after leaving I noticed a constant grinding noise from the wheel area. I pulled over and noticed that the tire was was too big and scraping all around the wheel well. And thats with no weight on it. So I had a change my tire on the road and it was so big that a standard jack ******* lift it up enough. I understand that I brought the tire but 3 different guys worked on it and not one of them bothered to tell me that it wasnt going to fit. Its a tire shop. Its what they do. They let me drive away in an unsafe vehicle knowing that I had a baby in my car. I tried to resolve this issue with them and they never answer the phone. I went there and the guy in charge ******* even talk to me. Over 25 dollars
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.