ComplaintsforGun Powder and Lace Boutique
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Complaint Details
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Initial Complaint
04/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with the Merchant for 2 items February 15 2023. The total price of the item was $83.53. February 25 I received a notice that 1 of my items had been delivered, I checked my front door, Mailbox and my Apartment Managers who also said they did not received any packages. It took about a week to get in contact with the Merchant that I in fact did not receive my item. I even contacted the postal office who supposedly delivered it they informed me that the courier who delivered didn't see anything. I was able to get in contact with the Merchant after disputing my payment and coming to no solution as to how to compensate me in some way, she accused me of lying and was very unhelpful along with the postal workers now I am out of both money and a product I purchased but never received. After numerous attempts with the Merchant, postal office and my banking no one was willing to help me either receive my item or refund me or offer fair solutions.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.