2 Customer Reviews
Review from Zoey S
1 star08/27/2024
This company keeps calling even though I placed myself on a "do not call list" with different managers. It's total harassment. It used to be 50 plus call daily, we are down to 3-5 daily calls and it's been about 5 months of this great disrespect and violation of free will. I will NEVER do any business with ***********! Even if they'd give me the lowest quote out there. STOP CALLING AND TEXTING!!!!!
HealthMarkets, Inc. Response
09/25/2024
We are really sorry to hear about your experience. We reached out to you via email in order to gather more information so that we may properly assist you.Review from Justin P
1 star11/07/2023
I used health markets in ******** my agents name was ******************************* He sold me a policy and did not explain that I would have to pay and be reimbursed not real insurance now I have to spend thousands of dollars out of pocket and hope that I am actually reimbursed . Furthermore, I have tried to make contact over 10 times with this agent who simply does not respond.HealthMarkets, Inc. Response
12/20/2023
Thank you for the opportunity to assist you. We reviewed your complaint and have provided you a written response (via US mail). You should be receiving this soon.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.