ComplaintsforCoastal Roofing Specialists LLC
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Complaint Details
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Initial Complaint
08/06/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
On July 16, 2024 Ever **** from Coastal Roofing (832 640 3245) Friendswood, TX , came to our house and gave a price on roof repair.he kept the paper. We gave him a check for $250.00 as a deposit. Later, he emailed a link to "the correct estimate". The estimate was for a whole new roof. Evers then told me (on the phone) that the correct estimate was posted.It was not posted. Evers then told me it would be posted within an hour. It was never posted. We told MR. **** to cancel the job. We stopped payment on the check. Since then, Coastal has not returned the check. They attempted to cash it. Then they did an ACH transaction to taks money from my checking account.Business response
08/19/2024
Hello Bryan, we have issued the refund to your account a few days ago! We are very sorry for the miscommunication as we have been swamped here at the office! I have addressed ever with this situation. Please reach out to us if you have not received the refund as of 8/19/24 thank you!
cory *******, owner
coastal roofing specialists
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Contact Information
11200 Broadway St, Ste 2743
Pearland, TX 77584
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.