ComplaintsforRetirement Planners of America
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Complaint Details
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Initial Complaint
02/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
All of a sudden I am on their marketing email list. I have tried to unsubscribe using the link in the email three times, and keep getting the emails. I found an email address on their website and emailed to be removed from their email lists. I am still getting their emails. This is now harassment as far as I am concerned. I want to be removed from ALL lists related to them - email, mail, phone, etc.Business response
03/30/2022
Business Response /* (1000, 5, 2022/03/11) */ The complainant was unsubscribed from receiving our emails after she willfully subscribed. We have records documenting she opened each email and interacted with the content provided. Once the complainant asked to be unsubscribed, our automated system removed her from our distribution list. Consumer Response /* (2000, 7, 2022/03/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes I originally subscribed. However I filed this complaint after several attempts to unsubscribe. As long as I am now unsubscribed, I will accept the response.
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
| MMonday | 9:00 AM - 5:00 PM |
|---|---|
| TTuesday | 9:00 AM - 5:00 PM |
| WWednesday | 9:00 AM - 5:00 PM |
| ThThursday | 9:00 AM - 5:00 PM |
| FFriday | 9:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.