ComplaintsforWorldVentures Marketing, LLC
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Complaint Details
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Initial Complaint
03/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
It is SIMPLE! I don't know who you are, but you call me 3-4x a day, every day. DO NOT CALL ME! I have like 50 numbers of you BLOCKED.Initial Complaint
02/02/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We as a married couple, have been enrolled members for WorldVentures for over 6 years now. We still have not taken a DreamTrip. We booked our first DreamTrip right before COVID-19 hit the USA. We used over $600 from our bank account to book the trip. We then got COVID and we're unable to go on the trip. I spoke with a Rovia representative who told us we could file a dispute and get our cash back or receive Rovia bucks and book a different date/trip. We received Rovia bucks and were told they wouldn't expire. We tried to use the Rovia bucks, but were told we were unable to use them like real money for hotels, etc. We just want our money back. Our trip was cancelled not because of our fault but because of this pandemic. I have all of the emails and documentation with the Rovia employee who was really trying to help us rebook and work everything out. I have now reached out to them multiple times and have not received any response for months. DreamTrips has now cancelled Rovia bucks and completely taken our $600. I got an email from them saying, from "now on" any transaction done with real money will be refunded real money, any transaction done with points will be refunded with points. This is completely unacceptable. We want our money back. We've paid $70 a month for 6 years and have gotten nothing from the membership, that's over $5,000; we could've taken that money and paid off medical bills from having our baby this year or used it to take a real vacation. We want to be compensated for this headache and also receive our money back that was used to buy the trip that was cancelled due to COVID. It's not fair that WorldVentures is taking advantage of real people with real lives and jobs that are just trying to put food on the table and make enough to get by. It's sad enough we live paycheck to paycheck with this dream to travel, that we were taken advantage of and have lost over $5,600. Please help us to settle this.Initial Complaint
11/22/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I have been charged by WorldVentures for services that I did not request and have not used. I believe that these charges are fraudulent. Contact requests to figure out how these transactions were initiated are never answered and call return requests are never returned. I have had to pay my bank to block withdrawals. If this company is at all legitimate and not just a scam, I would like to talk with a representative and make sure this never happens again.Business response
01/12/2022
Consumer Response /* (2000, 5, 2021/11/24) */ Hello, I was able to resolve my issue with WorldVentures by working with their representatives directly. This complaint can, therefore, be closed. Thank you for your help! ***** *****
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Customer Complaints Summary
8 total complaints in the last 3 years.
1 complaints closed in the last 12 months.