ComplaintsforPK Floor Plus
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Complaint Details
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Initial Complaint
09/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired ******* to re-tile a small shower. We were told it would take 4 days to complete. So far, we are at 12 separate days over 6 weeks time of watching these unsupervised workers and it isn't close to being complete. The first crew did such a poor job that they started over. When they did the demo of the old shower, the adjoining bathroom floor was cut too far so they tried to glue tile pieces in place to cover it up. For six weeks we have been unable to use our bathroom or sleep in our bedroom. Again, we were told 4 days! The condition of our home is far worse than when we started and there is no end in sight. ******* stated that the work would be complete on 9/22/2024 this time. NO response from ******* at this point! I have pictures of their work. If you are considering using this company, feel free to contact me and I can send them to you. Not sure where to go at this point, any suggestions would be appreciated.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.