ComplaintsforCapital Concrete & Masonry
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired ******************************* company to extend my concrete patio and add a patio cover. I was quoted a total of $9800. I initially gave a deposit, then he would continuously ask for more to cover the supplies. I stupidly agreed and he has been paid in full. The concrete patio was completed, and rock laid in the front yard, but the remaining patio cover (valued at $5K) has not been started. I have reached out numerous times and have been told so many different stories and that someone would come out for the past 2 weeks. I've also been confronted by his workers for payment, when I had already paid ****. So he is not paying his workers or completing work. I will be filing with the court if this is not resolved in a week or less.Initial Complaint
01/28/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hired Capital Concrete and Masonry on 12.2.2021 to remove limestone veneer from house, cut removed stone to smaller size and reinstall veneer. Contractor claimed in writing he was licensed, bonded and insured. Paid 30% down ($4000), plus another $1,000 during work. Contractor claimed he had a crew, he did not. Contractor damaged house and yard during removal. Was not able to cut stone as he said could be done. Walked away from job.Had to hire new contractor to clean up mess and *************.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.