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          Find a Location

          GFS Home Loans has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileGFS Home Loans

            Financial Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2822 N Loop 1604 W Ste 101

            San Antonio, TX 78248-4551

            Visit Website

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            For over two decades, GFS Home Loans has been a trusted partner in turning homeownership dreams into reality. Founded by Mike Goldman, inspired by his father’s dedication, our company is built on a legacy of trust and experience. Our team, a close-knit family, provides personalized service with honesty and integrity. Blending rich history with a fresh, modern approach, we make the home buying process smooth and enjoyable. Join us on this journey, where your dreams find their address.

            Products & Services

            Adjustable ARM, Conventional, Down Payment Assistance, FHA, Fixed Rate, Graduated Payments, Interest Only, Jumbo Loans, VA

            Business Details

            This is a multi-location business.

            Find a Location

            GFS Home Loans has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2822 N Loop 1604 W Ste 101, San Antonio, TX 78248-4551
              BBB File Opened:
              1/29/2010
              Years in Business:
              26
              Business Started:
              5/26/1998
              Business Started Locally:
              5/26/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Partnership
              Alternate Business Name
              • Amcap Mortgage Ltd.
              • Gold Financial Services
              Hours of Operation

              Primary

              M:
              8:30 AM - 5:00 PM
              T:
              8:30 AM - 5:00 PM
              W:
              8:30 AM - 5:00 PM
              Th:
              8:30 AM - 5:00 PM
              F:
              8:30 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Mike Goldman, Partner
              • Ms. Mandy Stewart, Administrative Assistant
              Contact Information

              Principal

              • Mr. Mike Goldman, Partner

              Customer Contact

              • Ms. Mandy Stewart, Administrative Assistant
              Additional Contact Information

              Fax Numbers

              • (210) 348-9496
                Primary Fax
              • (210) 957-7215
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/03/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I have had a loan with this company for a few months and have had issues with their claim that they have yet to receive my payments. I sent my payments through my bank electronically and through the mail. I mailed my payment on August 14, and they claim that they have yet to receive it, due on August 20. They recently changed their mailing address and failed to notify me. The billing statements only have their address in the bottom section of the bill, which is used as a payment stub when mailing the payment. The top portion of the bill needs to confirm their mailing address or phone number. I have asked to give them feedback on how frustrating this experience has been. A manager, *******, told me I should take pictures of my bill to have the mailing information. All of my creditors have this information in the top portion of the bill, and this company refuses to see how they have failed.
              Read More
              Read 2 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rashawn P.

              06/25/2022

              Negative Ten (-10) Stars. Gold Financial services in *********, ** area. STAY AWAY FROM THIS MORTGAGE COMPANY. Loan officer ****** manger by the name of ****************************** I advice Veterans, Soliders , even civilians to save yourself the headache, money, and time. DO NOT GO WITH THIS COMPANY. ******** treats you like a child. Has no respect for military personnel, doesnt treat these documents with care as they are time sensitive documents. Me and my wife and to constantly push back our closing date because this so called professional wouldnt call or email us back with any updates. 7 times in a row this company would call us the night before or the day of closing to request not just one documentbut multiple documents which weve sent multiple times to him and his assistant. H*** throw religion with business and get off track very easily. The day or night before closing hes never available. Seems like youll have to chase him around for updates. PLEASE TO ALL MY VETERANS OR SOLDIERS OUT THERE DO NOT GO THROUGH THIS COMPANY. YOULL BE WAITING ON WEEKS JUST FOR AN UPDATE OR JUST TO BE TOLD THEY NEED MORE OF THE SAME DOCUMENTS. THIS COMPANY IS A JOKE. AVOID AVOID AVOID. THIS LOAN OFFICER AND COMPANY HAD ME A VETERAN AND MY WIFE LIVE IN A HOTEL FOR 70 DAYS JUST TO BE TOLD IT WAS OUR FAULT OUR PROCESS TOOK TOO LONG. ***************************** is worried about reputation rather than getting you or your family in a home.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

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              BBB Reports On

              BBB reports on known marketplace practices.

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