12 Customer Reviews
Review from Loretta M
5 stars07/29/2024
Best Lawyers in the world; Kind, Careing and Professional. If you want to win, then call them in. They helped me tremendously and kept me in the loop at all times with information and everything i needed to know. I would go through them again and again.
Heard & Smith LLP Response
07/30/2024
Thank you for your kind words, and taking the time to leave a review of our firm.
Social Security cases are often not easy, as you know they usually take a long time to get decisions, and not everyone wins or has the medical records and limitations to meet their high standards of who is awarded. 2 out of 3 that apply nation wide are denied. So happy you got your benefits! Also happy that you sought out help with your claim, even ********************** shows those with representatives (like our firm) have a much better chance to win their benefits. Finally, remember that your many years of hard work earned the right to your disability benefits, you paid for these benefits which are really like early retirement when medical problems kept you from reaching your full retirement age. Our team was the guide to get you through the process and on to justice.
Wishing you the best as you get back to life!
Review from Joe B
5 stars06/26/2024
I was not having any luck with the social security disability people office and I gave up I was looking online for a lawyer and figured why not give it a try I lost the first time so heard and smith took over and got all my information from doctors and specialist and they were able to get me reimbursed for gas to go see disability doctors and they got on the ball and won for me theyre tough but some of the friendliest people that truly understandHeard & Smith LLP Response
06/26/2024
Great news, glad to hear you got justice on your claim. Our team works hard to help each of our clients, and Social Security is unpredictable, our decades of experience helping thousands of clients navigate the process can sometimes make the difference! Wishing you good luck.Review from Jamie H
5 stars04/29/2024
*********************************************** did an amazing job of making sure my file was complete and my case was ready to roll. My lawyer was on top of everything ! This was my second attempt to receive benefits from SSA and without *********************************************** and my lawyer Im Not sure this would have been accomplished! Outstanding Job ! Would recommend to anyone - even if you think your case is hopeless.Heard & Smith LLP Response
04/30/2024
Thank you for this thoughtful review of our team and our firm. Heard & Smith is dedicated to helping each of our clients get justice, we are so pleased to hear you are getting the help you are entitled to. And yes, you are correct, this is a challenging area of law. More than 2 out of 3 that apply for disability nationwide will be denied. Of course not everyone has the medical evidence to back up their claim, so some denials are to be expected. However, many of those who are denied will later win their benefits if they appeal and continue the fight for justice. With a representative's help SSA's data shows claimants are much more likely to win their benefits. Remember, you earned these benefits from your many years working and paying taxes. Our team is honored to guide you to justice on your claim. Wishing you the best.Review from Regina J
4 stars01/23/2024
Ive been dealing with this company for three years now just about. Most of the staff that answer the phone are always . But they are really nice. ***** my attorney is very knowledgeable . I just wanted to say that when *** she answers the phone, she is so sweet to me. She sympathizes with my Disability. She makes me feel very positive when I get off the phone with her. We need more people like her in this world. Going on my second hearing and praying that this will be the last thing that I will get approved.Heard & Smith LLP Response
01/24/2024
Thank you for your post. We believe in each of our clients, that's why we're invested in their cases. No one ever pays us a fee unless they get their benefits. We do everything we can for our clients. Wishing you the best.Review from Kelley S.
5 stars01/06/2024
Great people very professional and consistant able to explain things so I could understand betterReview from Ellie B
1 star10/03/2023
My attorney ************************* is getting $ ******* from me..I disagree with it. She gave the judge **** pages and a file he couldn't download. He reprimanded her and said next time do it to 2 to 500 pages so I can take a look at it. I've heard from her maybe three times through the whole part of this claim that I've put in. She is not called me back. She's not explaining anything to me. She just said yeah. It looks like it's going to be favorable in your in your way. I've not heard back from her again. I'm putting it a dispute in with the judge to see if I can limit the money she's going to be taking from me that I feel she's not earned.In my phone call to the judge he had to ask her after four times. Hello, are you there? Can you hear me hello hello and then she'd come on. She acts like she wasn't paying attention to my court case, not even the conversation that was going on that she was supposed to be included in.Not happy with paying her up to $*******Heard & Smith LLP Response
10/04/2023
We're reaching out to our client to try and get a resolution to her complaints. We will update BBB again after we speak with our client.Review from Robert S
5 stars08/02/2023
*************************** achieved more for me in a week than the Firm did for me in over 7 months!!!! ****** Smith ***Review from NUNYA B
1 star06/17/2023
DO NOT HIRE THIS FIRM THEY ARE LIARS AND CASE SABOTEURS AND WORK BEHIND THE SCENES WITH GOV ******** TO S**** YOU OVER BIG TIME.DO NOT USE THEM.Review from Robert C
1 star06/02/2023
I signed with *********************************************** for a Request for Reconsideration in October 2022. I have only heard from them through their welcome package, and when I have called their office. No one has made an effort to reach out regarding the status of my case. I have sent *********************************************** multiple medical records that the ********************** has not received. *********************************************** has stated that legal assistants handle all the cases, and that no particular attorney has been assigned to my case. Their letter stated that it could take and average of 4-6 months for a decision to be issued. At this point, I will say that I have heard more from the ********************** than from ************************************************ On Wednesday, May 9, 2023, my wife spoke to a rep ******* at the ********************** who stated that pain management medical records (4 years of records) my wife sent to *********************************************** in November 2022 and again in March 2023 were not on my file. I sent the ********************** a hard copy of the pain management medical records and paid for tracking and weight of the package to make sure they received them. I am not sure why *********************************************** did not send these records. On Wednesday, May 31, 2023, my wife spoke to the person in charge of my case in ************* Services and she confirmed that the pain management records were received and the process that will follow after reviewing them. My wife and I are the ones advocating my case. I don't feel *********************************************** has done what they state they do for their clients.Review from Rodney G
1 star04/28/2023
WARNING: I hired a lawyer to represent me, who then hired another lawyer to handle my case. Unfortunately, the representation I received was inadequate, and the case ultimately fell apart. Despite the lawyers' promises of strong advocacy, the handling of my case was ineffective and unprofessional.I am disappointed with the outcome of my case and the quality of service I received from the law firm. I feel that my trust was misplaced and that the firm did not live up to its obligations to provide competent representation. Run away run far away from this law firm.
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