17 Customer Reviews
Review from anthony r
5 stars05/14/2024
Great Team. Love there work. *************************** not only visited my house to give a roof quote, but went over every inch of my roof and explained my situation. Above all did the work on time and cleaned up after making sure I was happy with the work before he left. I would give them 10 stars.If your looking for Quality work from real professionals, I recommend **** **********************************************Review from Dilip P
1 star05/09/2024
PLEASE READ THE WHOLE REVIEW BEFORE HIRING THIS COMPANY.They are all crooks. They are only interested in insurance claims. They came and saw the damage and said they would get me an estimate the next day. Never heard back from them and when I called the person on the phone said someone will call you back today, but guess what, no calls or emails. They must me working on a "big" insurance claim where they are ripping the insurance company.I am just not saying this, but I am also in the service business, and when a company wants your business and only come's to see if it can be a insurance claim, and it isn't than get go ****, never hear from them again.They should at least let me know that this is to small a job and we will not able to repair your roof but I can give you several companies that might do it, that's customer service.There are some good reviews, but that is expected, but see the bad reviews and you will read that customers also had this experience after they did the whole roof which was an insurance claim and under warranty, they took the money and went to the next insurance claim.One last thing, look at different website's for reviews and you will notice that they were insurance claims.
Vera Construction, LLC Response
05/10/2024
Dear Mr. *********************,I am very sorry to hear that you are not satisfied with our service. We would like to assure you that we have never discussed an insurance claim with you. It appears that you may have been misinformed by someone else. We understand that you need a repair done on a specialty roof, and we are happy to help you with that. However, it does take some time to estimate the cost of such a repair. we are still waiting to hear back from you regarding the material that will be allowed to be used per your corporate HQ. Please let me know who you spoke to regarding a callback, as we did not receive any messages from your office. We apologize for any inconvenience this may have caused.Please call us so we can get the issue resolved. We are still working on your estimateReview from Susan L
5 stars03/20/2024
Excellent company , very organized, did a fantastic job . I would recommend the company.Review from Rob F
5 stars12/11/2023
Excellent work and very professional, above expectations and highly recommended.Review from Amber D
5 stars11/06/2023
Vera Roofing and Construction exceeded all expectations I had when I made the initial phone call after discovering a hole in my roof. He was professional and knowledgeable and met with my insurance adjuster to advocate for the best repairs. His crew was polite and neat, and he was available for any special needs we encountered during the project. I would highly recommend Vera Roofing and Construction to anyone.Review from Jeff P
5 stars10/10/2023
****** and his team are top notch !! Came out same day we called. They made the process go very smoothly.. I would recommend them seven days out of the week thanks again guys.Review from Frank M
5 stars09/23/2023
Thoughtful and professional. Helped walk us through the process of repairs due to hail damage and worked closely with our insurance company to make sure nothing was overlooked. We would recommend without reservation.Review from Michelle M
5 stars09/18/2023
They came out same day too tarp roof and return the next morning and did the job. They are professionals. Took time to explain what needed to be done in a language I could understand. I highly recommend ****** and his crew. My job was smaller. They fixed a problem that the previous roofer botched and did it the right way in no time at all.Vera Construction, LLC Response
09/19/2023
Thank you ********. We strive to serve the community in **********! Thank you for the kind words!Review from Gerson P
5 stars09/14/2023
***** and his group did an excellent job. The support given prior, during, and after the service was amazing. Two thumbs up.Vera Construction, LLC Response
09/19/2023
Thank you **************. We Love helping our customers in ***** and ***** always does a great job to make sure that this happens!Review from Brian Z
5 stars08/06/2023
Very professional and high quality work. **** replaced my roof and fixed various other issues related to hail damage. Really worked with my insurance company well. I highly recommend ****.
Customer Review Rating
Average of 17 Customer Reviews
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