ComplaintsforTexas Iron Brokers LLC
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Complaint Details
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Initial Complaint
05/31/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
*Invoice# ********** with Invoice Date: February 28, 2024 *Total Amount of Transaction: $2,205.00 *We are pending the Title for the unit that was purchased *We are disputing the lack of communication regarding the status of the title *The business is not responding calls, texts or emails regarding the title after multiple attempts during the last several months *Lot 6263, 2005 UTILITY UNKNOWN VIN:*****************Initial Complaint
04/19/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
On March 31 st 2023 We organized to buy a used Bulldozer. I wanted my husband to go look at this Bulldozer but the salesman ************************* assured him/ Guaranteed him it was a sound machine and he would back it up. Unfortunately when the Bulldozer arrived it had issues The driver that transported told us that the left brakes did not work and it did not run like it should. My husband started the machine and sure enough it ********** pulled to one side and had issues so it was put in the shed until I could get someone to come look at it. I have tried to reach out to ****** twice since I purchased this machine and got no answer. I knew something was weird as when I was asked to send the cheque to a different business address than the business is advertised at. The business is advertised at the *********** Texas address but ****** got us to send cheque for payment to ********************************** ***** Texas. *****. ****** has not responded to any messages we have left. To day a bulldozer mechanic come from *********** Texas. He states the rear end Drive line is broken and cannot be repaired. it is going to cost $20, ****** to repair this machine possibly more with labor costs. This 24, ****** machine has turned into a nightmare and I would hate for this to happen to someone else. I got a loan for this machine and will be paying on it for 5 years. 5 years for a machine that does not run and the company that verified it will not back up. The phone number given for ****** does not answer now that he has received payment and the address this company is using is still the *********** address. They swore this machine was a fully verified working/functioning machine and it is not. They should have to refund or pay for the repairs. This is robbery. A *** statement has been filed in my name for this machine due to the loan the *** No. ************, Debtor is *************************** Lender name is ********************** Federal credit Union of ************** Texas *****.
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.