Customer ReviewsforWeed Man Lawn Care

Company name is misleading! I would NOT suggest using Weed Man Lawn Care! When not all your yard is treated and you ask why, they will make up lies on how they walked and sprayed from a hose when your camera records everything and proves they didnt treat large areas. Also lies and says there are no weeds in that area so they cant treat it yet as the pic I sent shows there are tons!! Then contradicts that there are no weeds and says we cant spray there because its all weeds and would just be dirt. Instead of rectifying the problem, they close your account without notifying you first, so they dont have to deal with customers who question what they are paying for. ****** jumps to her own conclusions when you send pics as proof and then insults you, calls you names and talks to you in a very condescending way. I would never recommend anyone to use this company especially with the half way performed treatments to the yard and then the anger and aggression presented by ****** when you send proof and ask why. Which she stated she was angry and upset and closed my account when I called her to discuss in a business manner all because coming to actually do what I paid for would cost her too much money. ??

I am aware of your public postings about our business and personally against two employees. We have records with all written communication and recorded phone calls with you since the time you initiated services with our company. We also have screenshots from your postings. These records clearly show the difference between phone call conversations and your written statements on social media and with the BBB. The campaign you have started against our company is uncalled for and slanderous. You were asking us to continue treating your lawn in those conversations as well which goes against other claims that you have made. For instance, I personally listened to all recordings to check on which areas were supposed to be treated and there are false claims there against the office and the technician. You have made numerous false accusations and the two below are easily verifiable:1. You stated an employee, ******, by name and claimed that she called you names There was no name calling in any of the communication. This is completely false.2. You indicated in your posting strings that she did not offer you a refund and simply canceled your paid in full account. There is clear communication that your account would be refunded in full. This was stated before and after you asked to continue with our services. A full refund was issued the day after the last communication as promised.

Had weed man dropped my service year or so ago. After trying another company I have gone back as my yard was just not the same without them.

We want all of our customers to have a good experience. Thank you for taking the time to tell others about your own experience with us.

Fired by Weed Man - True Story (I wish there was a 0 star option)Customers Beware. If you have Weed Man and they treat your yard for weeds per the service agreement, do not call them back for a reapplication. Also, do not have a green yard because they will suspect that you are overwatering.I called Weed Man to have them complete a reapplication for weeds since after a good rainfall some weeds popped up. (NOTE: per their invoice and website, that they will come back and reapply for weeds if they do not die after application of herbicide - for FREE). I have really only had to do this a couple of times but apparently this last time was too much for them to bear. They told me that they would have to start charging me for reapplication of weed control and that I was overwatering and not cutting my bermuda grass 3-inches or taller. I was also told that my yard was too green compared to everyone else. My jaw dropped here because this is what I am paying them for?I am not overwatering, and am cutting my grass above the recommended cutting height (1.5-2.0 inches), and cutting at 2.5-2.75 inches and have a nice green yard because of my good practices, I feel like I was not valued as a customer and that no matter if I was following everything they told me to do, at the end of the day to just walk away from a paying customer that has given countless referrals was mind boggling and quite disrespectful.Please watch out for the owners at the Weed Man branch in ***************** If they would treat me like this, I can see that they would treat anyone like this.A simple apology from the owners and to service my address again would resolve my complaint but I know the owners are too prideful and arrogant to reach out to me and apologize for being WRONG and treating me with disrespect and being dishonest to customers about Free retreatment of weeds if they do not die.Prior (happy) Weed Man customer

We are very sorry that you had a bad experience and wish you well. We left your lawn in fantastic shape. Thank you for noting that in your review. However, we do have a different perspective on the details of the experience and felt it best to refer to another service provider.

I have used Weed Man for several years. I have been very pleased with their service. They are really easy to work with. I recommend them to anyone who needs a lawn service to control weeds and strengthen their lawn. And besides that, they are located in our area. You will be dealing with ***********.*************************, *******, **

Mr. **** we want all of our customers to have a good experience. We're thankful for customers like you taking the time to tell others about your own experience with us.