ComplaintsforAbsolute Automotive
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Complaint Details
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Initial Complaint
04/22/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I rented a car from this autogroup. It was a old 2012 nissan versa, we didn't mind the condition because we got a deal. We first rented the car for a month, then we had to renew it because my own car was in the shop. They kept increasing the price everytime we renewed but we didn't mind that. During this time, we had a crack on the windshield . And we told the absoulte autogroup right away about the damages and we agreed to pay 275 for that after talking with them. Now that we are returning the car, they are trying make us pay for the damages that was there beforehand , they are saying there are dents in the car, which are the size of grapes, cant even see it clearly in a picture. Now they want us to file claim for the damages but i have already paid for the damage that i did. They are rrting to rip me off sayinf that the car has to be totalled now because of rhe minor dents which might have been there already. Again it was a old 2012 nissan versa.Business response
06/22/2022
Business Response /* (1000, 8, 2022/05/17) */ ****** ***** have been sued. Cause No *****-XX-XXXXX in percinct2 Collin county. Will post later results of court.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.