ComplaintsforRH-TRANSPORTATION
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Complaint Details
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Initial Complaint
08/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This creep's (*****) transportation service was very abysmal. I recently used this service that is normally for customers that use this service for medical transportation, customers that probably use wheelchairs, walkers, etc. He's a very sick person that provided poor service to me because of his demeanor and attitude. He shouldn't be in business at all, he yelled and screamed at me after a trip to the Cooke county area that I moved to a few months ago and pretty much rushed me and my things out of his car. I was already very tired and already dealing with too much as it is that I'm finally getting into place. Anyway I've been having a lot of bad customer service experiences lately and this is another one that went horribly wrong. He definitely is a creep that shouldn't be in business and needs to be shut down ASAP. I'm also demanding a refund for a couple of the rides that I had with him. I'm never using ******************* service ever again and wouldn't advise anyone else to use his service, I wouldn't want to hear that he did something sick to another one of his customers or probably murdered them with the creepiness he showed towards me that made me very uncomfortable with him, including the foolishness that I got from him while texting him before a ride. I also paid this idiot an arm and a leg to use his service, and it wasn't fair to me at all with the craziness that I experienced. Never fooling with him ever againBusiness response
09/08/2023
My response is attached in a PDF document.Customer response
09/10/2023
Can you all make sure that *** sends me my refund? I just read his response and he's agreed to sending me $350 of fare that I paid to him. He needs to send it to *******************************************************Customer response
09/11/2023
I have reviewed the business response and accept this resolution. Can you all make sure that *** sends me my refund? I just read his response to my complaint and he's agreed to sending me $350 of fare that I paid to him. He needs to send it to *******************************************************. The complaint number is #********Business response
09/11/2023
Refund was mailed 9/8/2023.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.