3 Customer Reviews
Review from Kristi C
1 star02/27/2024
These guys are awful. My warranty company sent them after discarding the first tech to fix my toilet. They were non communicative. The first time they came they didn't even wear booties until I asked them because I didn't want them tromping around my floors. I sat around waiting for them to show up on the day they said they'd come to fix it and I finally reached out to them and he said, well the part didn't show up. So you weren't going to tell me that? They finally came later in the week. A few weeks later, I went in to clean the bathroom. It's the upstairs guest bathroom so nobody really uses it. One guest used it since he had finished fixing it. When I went to go clean it, I flushed the toilet and it was like a waterfall gushed out. It was worse than before he fixed it. He came back out and accused me of breaking a piece and unscrewing the toilet from the wall. Really? Why would I do that? I wouldn't even know HOW to do that. He put in a claim for a new toilet that was denied. My question is why didn't he catch the broken piece the first time? This company is sketchy at best. I wouldn't recommend them to anyone.Review from Catherine D
1 star06/13/2022
This company took over 48 hours to respond to our initial request through our home warranty company. After telling our tenant on May 11 that a part would take 3 weeks to arrive, we've heard nothing. No returned phone calls, no response to texts, voicemail box is full. 5 weeks later and no communication. Now I see why they've received an F rating. We're going with another company.Review from Todd B
1 star02/07/2022
do not I repeat do not use this company. Horrible service. Its been 7 weeks since they first came out to fix a broken garage door spring. They then proceeded to order the incorrect part. Then 3 cancelled appoints later we are still waiting for them to fix it. One excuse after another. I just received the 3rd cancellation call. The first call was December 13th. Its now February 7th. 2 months to fix a spring. If you are looking for speedy service you should call someone else.
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