Customer ReviewsforAction Plumbing, Heating, Air and Electric
44 Customer Reviews
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Review from JANET D
1 star10/13/2024
Don't use this company. I had a leak in the refrigerator water line that was an easy fix, but the plumber that came out started looking for other jobs. He said my main water line didn't have a water pressure on it, and I wasn't in code. So I had him put one on. Then, he said I needed a re-pipe. I got talked into that and then when I came to my senses that night, I called the next morning to cancel and he charged me a 24% cancellation fee that came to $6900. Had he just fixed the water line it would have only been $100, but he came in looking for more work. Never use this company. They are a rip off.Review from Bryan B
1 star08/27/2024
This Company lied, they charged me $9,800.00 for an electrical job, and they did not complete the job, and half of my electrical in not working right, they want to charge me another $7,000.00 to fix the problem.Review from Ryan M
1 star08/20/2024
Find someone else! ***** and *** were quick with the rooter but then they sent a sales man and he showed me a camera view of our house line going to the main line and it looked like the entire pipe line was filled with sewage and he made it seem that he couldn't get the camera past a certain point. so he kind of cornered us and made us feel like we had no option but to get the connection from the main line to the house repaired.So we went about a day or two without using any water in the house and they started digging. I expected there to be tons of sewage in the line when they broke it but there was none. no sewage in it at all. (See picture) just pipe and dirt. that was the first indication that I had gotten scammed. I asked the guy digging why there wasn't any sewage and he said it probably drained out. Well if it drained out, then there wasn't really a problem in the first place.They charged about $7,000 for that whole thing and it didn't matter that we couldn't afford it, they offered no alternatives.Then they convinced my wife that we needed to put in a liner which was another 10 grand. On top of this, their sister company 24hr restoration still hasn't finished replacing our tile in our basement and it has been over 2 months!!! They said they haven't heard from our insurance. My insurance agent today told me he has left several messages with them and they have not returned the call.So I am stuck with a huge bill I cannot afford and may have to sell my house to survive, and my basement is still torn apart.Review from Heather S
1 star08/14/2024
Do not use this company!!! They lie!!!! They overcharge you for things you dont need. And then after they fixed the job water was still coming in the wall. They had to come back out and charged me another $5000 for a totally different thing to fix. Im not sure if they caused the second issue to get more business. I would never use them ever again.Review from Laurie M
1 star08/09/2024
Action Plumbing tried to advantage of 2 senior woman and were not takin it!We had a drain problem awhile back and they sent out a wonderful plumber whi took good care of it and we were pleased. Then, Action suggested a Safety Inspection at no charge and it souned OK.However, after the inspection they didnt give us any kind of report or estimate, but just began replacing the electrical panel.Then comes the big surprise. A verbal nbill for $12,000. We never recieved a written estimate or an invoice - Just s demand for payment. Who runs a business like that? Action Plumbing. Beware!I did some research by calling similar companies and asked what this project would cost and I recieved estimates around $1,200.To top it off, yesterday, 3 ****** men come to our home demanding payment and trying to intimidate us. I told them to get out of out House. They said wed ne hearing from thier attorney. This is the scheme they run. Beware.One more personal detail. During a conversation prior to them beginning the work, one of the guys mentioned that my sister had dementia. I online say this to suggest **** thought they could get away with taking advantage of two older womens. This is shamful and this conpany should not be trusted.Review from Jared H
1 star06/08/2024
I don't even want to give them one star they came out to fix my AC told my wife that it needed 3.200.00 dollars worth of work and if she did it that it would fix the problem and also get us a year of coverage if anything else needed to be fixed the guy took our money didn't fix the problem then when he came back tells us it's going to be another thousand dollars to fix what he didn't fix in the first place it told him he needed to fix it and he just wanted to argue with me that I was not the home owner so he wasn't going to talk with me and he would have his manager call me after waiting for about a half hour I still didn't hear anything so 8 called the after hours number where the lady said she would reach out to one and see if they would call me I waited longer and still no call from the manager then I call back and some **** a** who tells me he owns the f****** company and that we pretty much got screwed from them THIS IS THE WORST COMPANY I HAVE EVER DELT WITH and I will NEVER use them or refer them to anyone not even my worst enemy they should be put out of businessReview from Hai M
1 star05/23/2024
If there is an option to give no stars , this business will certainly qualify! The guys who came out working on upgrading our outside electrical panel broke our newly installed water pipe. After fixing it, they left a huge mess in our yard. We complained it to the manager, he said he would try to fix it and bring a bag of bark later. Then later became never. A day later after installing the panel inside, the guys not only left two huge cracks on the wall but tons of trash in the utility room. We could not believe how bad the workmanship is, and were left speechless! If that was all they did, they would still get a star for their efforts. But what they did later was even worse!. Later they came to checkout our AC and do maintenance per membership benefits, the guys who came no only didnt do any maintenance job, but he gave us a list of problems that we should do and quote us 7k. One thing on the list was ac is low on freon. At this point, We called another company for a second opinion. After checking out our AC and performing a throughout vacuuming to the furnace, the guy from the other company told us our ac freon level is at exactly where it should be! And then one by one he checked the list of problems the Action guy gave us and told us the real information we need to know. And all that work was for zero dollar. To all the reviewers out there: this company is dishonest to begin with, I dont believe in a second that the management does not know these lying behaviors from their employees. Yet they did nothing. They simply take advantage of customers trust and lack of knowledge of *************************, ac, ******************** etc. etc. We are sickened on how lack of integrity those guys are! The second, the workmanship of this company is c*** They either dont have the right skill or they simply dont care. They are just so very bad! It has cost us arm and leg to learn a ******* but you dont have to. Please please Do not trust what they quote you, always seek a second opinion.Review from Cassandra F
1 star03/17/2024
Action Plumbing failed to finish a job and left a mess behind in the job they did do. Action Plumbing was tasked with replacing some old piping from one end of my parent's house to the other, along with replacing two toilets. Action Plumbing did not finish the job and after failing to respond to phone calls asking for Action Plumbing to come and finish it, we found we needed to contact a second plumbing company to come in to finish the job. Along with not finishing up the initial plumbing job, Action Plumbing left a mess including broken ceiling tiles, a light ballast that no longer works in the ceiling, water damaged tiles, ripped linoleum from replacing the toilet and a large hole in a bedroom wall. Along with leaving the mess and unfinished work, they told my parents that the work had been done and had my mother sign off on it. My mother had just had surgery and was on pain medications, so she was unable to walk downstairs and check out their work. She took them at their word. It was very unprofessional and disappointing that they would not finish the job and left a mess as well as attempting to con a old couple out of their money when they could not really afford this and had to spend more on calling in a second plumber.Review from Dale K
1 star03/15/2024
Absolutely horrible workmanship. Disconnected furnace and reinstalled it, less than $50 in materials. Less than 6hrs. Charged $5,000. Furnace is now not level, ac coil not level ac drain sloping the wrong way. They taped the furnace to the ducting. Before the furnace was scewed to the ducting and had s-joints on the ducts.Within a half an hour their tape is coming off.Review from Larry F
5 stars03/10/2024
What I can say is their 1/5 Star Rating isn't reflective of their entire team and that's the issue now adays with reviews. **** from their team, not only was an incredible human being, but refused to leave; until he rectified the plumbing issue at my home. He acted like my 70-year old home was his.He is the PERFECT EXAMPLE of how an employee should behave and carry themselves on the jobsite. Don't overlook people like him; he's the one who will eventually dominate life because of his work ethics, and you'll be down the epitome of an employee. Train your people to be LIKE HIM!!
Customer Review Rating
Average of 44 Customer Reviews
Contact Information
825 S Gladiola St
Salt Lake City, UT 84104-4520
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