5 Customer Reviews
Review from Rebekah W
1 star02/25/2024
Terrible experience. We were lied to by the salesman. During the install, they left a hole in my wall. I had to call several times to get them to fix it. They never turned the panels on! No one, it seemed, knew how to turn them on. I had to fight for help. Terrible company. Now my panels stopped working, and I guess I have to find another company to check them? Still paying for the panels while nothing happens. So livid!Review from Kevin B
1 star01/26/2024
Failed to setup correct number of panels. Lied about the process and also never turned system on. Was stuck with a high solar bill when told it was going to replace power at lower cost. Ended up having 2 bills instead of one. Was paying 200$ prior to installing. Now paying 500 for solar and power. Worst experience ever and now stuck with a sytem from company that went bankruptReview from Leslie F
1 star05/30/2023
Our panels worked well for two years but now they are not working AT ALL and we have no idea who to call or what to do about it as apparently the company has claimed bankruptcy. Definitely not what we signed up for!Review from Mckayla S
1 star04/11/2023
Wouldn't even give them a 1 star. We have had is***s with our solar since DAY 1!!!! It has been the most difficult time trying to get someone out to help us when is***s arose (WHICH WAS CONSTANT). The panels didn't even seem to cover ANY electricity. I am beyond furious because we are now paying for for our panels that DONT WORK, on top of our POWER COMPANY. I am livid and beyond frustrated and plan to *** considering we are STILL HAVING TO PAY, NOTHING WORKS, PAID FOR ******** and just because they went bankrupt, we have to still pay and it doesn't work and we can't get any service on them?!?!? RIDICULOUS!!!!!!!Review from Tracy G
1 star02/07/2023
Got Solar Empire destroyed roof, fixed roof 1/2 way. Went BK not finished. Finally finished by BK assigned company. Now panels not working or not sending enough to Mohave Electric so getting electric bill and solar bill. Credit Union funded job before completed. We need help can't get anyone to help us. Kota- Sunlight, All in Credit Union none will help us.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.