ComplaintsforNew Haven
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Complaint Details
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Initial Complaint
03/06/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I attended this facility in 2016-2017. I requested my medical and psychotherapy records on 1/31/22. I received a response with the form I needed to fill out on 2/1/22. I submitted the notarized request of records on 2/5/22. It is now 3/6/22 and I have not received my records or any sort of response / confirmation. New Haven must respond by either providing the requested records or sending a written denial within 30 days of a records request. Failure to respond within 30 days is a HIPPA violation, which is why I'm filing a complaint
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.