ComplaintsforSaVida Health, PC
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Complaint Details
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Initial Complaint
10/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
---I first visited SaVida Health in ********* *** in July 2023. At the front desk, I was informed that each visit would cost no more than $150, which I paid during each appointment. However, after my final visit on July 26, I encountered an issue where SaVida's system began repeatedly charging my card without authorization. ---In mid-September, I contacted the ******** office, and they offered an apology. The administrator assured me they would resolve the billing problem and refund the overcharged amount within a week, but that promise went unfulfilled. Instead, their system continued to charge me without my consent. It's crucial to note that I never granted SaVida permission to charge my card in this manner. ---In response to these unauthorized charges, I had no choice but to file fraudulent charges against SaVida with my credit card company and subsequently change my card number. Regrettably, SaVida persisted in charging me despite the card number change. I was forced to file a second, third, fourth, fifth, and even a sixth dispute. Yet the charges keep coming, so I'm about to file my seventh dispute. This situation has pushed me to my limits, as I am facing what appears to be a combination of fraud and harassment from a medical provider. ---My primary objective is to put an end to these charges, as I do not owe the money being billed. Most importantly, I want to emphasize that I never provided consent to SaVida to charge my credit card beyond the standard in-office visit charges, which I would authorize with my signature. These additional charges were made without my consent or signature.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.