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Complaint Details
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Initial Complaint
07/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Started out turned water on there was a leak at hot water heater.Ricky said he could fix it.Then he suggested to change lines under trailer to pex lines.I ask him how much for labor he said 200.00 dollars. I furnish all supplies. Got bill 715.00. He ran lines all wrong asked him back to fix problem he said 200.00 more dollars. He gave me a contract that stated any leaks he would fix them up to 6 months.That he didnt even run lines correctly.He just wanted to cuss and told me to lose his number.I had to pay another plumber to correct all his mistakes.I feel he needs to return some money back to me.Not wanting to come back and correct his own mistakes. I feel I was rob of this job. I dont want someone else to go though the nightmare that i have. Stating you do all kinds of work he definitely isnt a plumber. With bill i was charged 120.00 for his girlfriend which i hired Ricky{Richard Beaddles) not his girl friend thats his responsibility. Am asking money be returned I shouldnt have to pay twice.Not a handyman i would recommend to anyone.Business response
07/24/2024
Ms.******** called me up to the home to check for leaks cause she was going to be renting the home out to someone. I fixed the leaks that were going to the water heater but it was a lot of leaks under the home. We didn't have any pipes color coded, so we used what I had she also knew of this. I replaced the pipes under the home and installed shut off valves and ran them up through the floor, I didn't hook up anything that was inside the home. I told her I would fix any leaks that I had replaced if there was a problem. After Ms. ******* and I checked all of the work I had done she was happy with what was done, she did pay me. All supplies that were used was my own and charged her half the cost to help her out. I only ran the hot and cold pipes under the home. She did have multiple leaks at the drains but I did NOT install any drains or faucets. She did call me and said that the hot and cold wasn't hooked up correctly, I did not hook them up inside the home so told her I wasn't responsible for that. My step father was there, he owns *** ******** * ********** he will say the same ally work was installed correctly. Whoever she got to hook up the sinks is the one that installed them wrong, that was the only call I got from her and she did not care that there was mold inside in the living room floor instead of having the mold removed she hid it so none would see it and she still rented the home to someone . If any of the work I did was wrong I would have been happy to fix it. As to having someone to help me, she knew I was going to need someone else there and who is she has no say in who I hire to be my helper.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.