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Find a Location

Mize's Automotive & Performance has 1 locations, listed below.

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    Business ProfileforMize's Automotive & Performance

    Auto Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers automotive repair services. 

    Business Details

    Location of This Business
    141 Dye Plant Road, Martinsville, VA 24112
    BBB File Opened:
    5/21/2019
    Years in Business:
    8
    Business Started:
    10/1/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Zachary Mize, Owner
    Contact Information

    Principal

    • Mr. Zachary Mize, Owner

    Customer Contact

    • Mr. Zachary Mize, Owner

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marvin W

    1 star

    12/12/2023

    If I could give a no star rating I would !! I trusted this business to be a very good business & treat me greatly but all they did was take my money, sell me a worn out 8.8 rear assembly, and refused to replace it with my previous assembly, credit my money back and rebuild my previous parts. They also charged me $100 to recalibrate my speedometer, and never did that. Instead all I got for 3 weeks that they had it were lies and excuses. They replaced my rear assembly with a worn out drag strip assembly. It had rattling inside it , and they never got it out. Also replaced my clutch, and didn't get that right either. During the 3 weeks they had it they could never hear the noises I could and other mechanics I went to could clearly hear everything. They also severed my rear brake line and used a compression fitting on it to fix that in which it wouldn't pass vehicle inspection like that. I ordered a remanufactured rear assembly and sent the worn out part back as a core charge to get money back for the money I wasted with them. My clutch had a screatching release bearing sound that they claimed **** was replacing the release bearing under warranty. That was a lie because **** later informed me they would replace the whole kit, not just a part from a kit, and they only had record of taking them a clutch kit that I had **** originally take to them. After getting my car back after 3 weeks and all the lies I kept getting from them for all that time, I went and picked up my original assembly, I heard the 4th lie about my speedometer once again that they were going to take into Eric ******** to use his tools to calibrate my speedometer, which never happened. I took my car and went a different route to get it repaired. They owe me my $100 for speedometer calibration that they NEVER did calibrate, and $50 back for having my brake line repaired from their lack of knowledge on how to do the work needed on a car that isn't a newer model. I will never trust these folks again !!!

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