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Find a Location

The Federal Savings Bank has 38 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe Federal Savings Bank

    Bank
    BBB accredited business
    Looking for more information? Access the headquarters listing for The Federal Savings Bank
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    4.47/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 321 Customer Reviews

    Customer Complaints

    67 complaints closed in last 3 years

    22 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    BBB Rating & Accreditation

    Accredited Since: 3/25/2019

    Years in Business: 13

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    The Federal Savings Bank is a bank specializes in home lending. They also provide checking and savings services for individuals and businesses. This company serves downtown Chicago and surrounding areas and all 50 states nationwide. Services available from this bank include mortgage, checking accounts, savings accounts, Certificates of Deposit and IRAs, home loans, business savings and checking accounts, and mobile and online banking.

    Products & Services

    Mortgage, Personal Loans, CD, Checking, Savings Account, Savings

    Business Details

    Location of This Business
    603 Pilot House Dr STE 225, Newport News, VA 23606-1904
    Headquarters
    4120 W Diversey Ave Ste C501, Chicago, IL 60639-2399
    BBB File Opened:
    2/14/2019
    Years in Business:
    13
    Business Started:
    4/1/2011
    Accredited Since:
    3/25/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of NMLS 411500 for this business, issued by Bureau of Financial Institutions Virginia

    These agencies may include:

    Bureau of Financial Institutions Virginia

    1300 E. Main St., Ste 800

    Richmond VA 23218

    (800) 552-7945

    https://www.scc.virginia.gov/bfi/index.aspx

    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1600
    Business Management
    • Ms. Kim Allen, Customer Relations Manager
    • Mr. John Calk, Chairperson/CEO
    • Mr. James Flores, Director of Marketing
    • Mr. Ryan Murphy, Compliance Manager
    Contact Information

    Principal

    • Ms. Kim Allen, Customer Relations Manager

    Customer Contact

    • Ms. Kim Allen, Customer Relations Manager
    • Mr. John Calk, Chairperson/CEO
    • Mr. James Flores, Director of Marketing
    • Mr. Ryan Murphy, Compliance Manager

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Local BBB

    BBB of Greater Hampton Roads

    BBB Reports On

    BBB reports on known marketplace practices.

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