ComplaintsforMTM, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have ****** and MTM is who is supposed to pay me for gas mileage reimbursement. I am missing several checks, MTM swears they will track them and they sent them for me, I never to hear back. I've sent proof in several times like they ask. I do everything I am told to do, so have several ****** case workers. We've l been lied to over and over, by MTM. None of us get the same information when we call. Always a different answer, always hung up on. Even my case managers! I am missing check from April - December 2023. MTM makes up non-stop lies why they won't pay out, then will tell me it's to late to get reimbursed to much time went by since we lost the checks. Scams. Non-stop scams. It says on, Their we site it's .65 per mile and I get like .40 I took a screenshot, it says ******. There a minimums requirement accord to ********. I want my check in missing, I want a contact number for the future to talk to someone directly. Not an employee hotline an individual my case worker and I call when I don't get checks. It's not if, it's when. You need to give me my .65 too back pay from when I started. Again. 1.) I want all of my missing checks. (you've had plenty of time to look. I mean ALL of them. You have the proof 100x over.)2.) I want a direct line to one higher up person, to contact. (Not a hotline to random employees who will hang up on everyone or give a random answer.) 3.) I want .65 per mile like promised on your website. I have the screenshot and the dates. 4.) I need information who to contact about your company. Who owns MTM or the company? Is it the state? Federal? Etc someone needs to fix their company.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.