Business ProfileforReico Kitchen & Bath

09/06/21 I placed an order with Reico to replace all of my kitchen cabinets. Delivery was made on 12/07/21 with half of the items missing and 2 cabinet doors were the wrong size. When the remaining items were delivered 4 of the items were a different shade (this was not an issue with the natural variation of wood, they were actually a different color). The 2 wrong-sized doors were replaced at the end of December with doors that were a completely different design. These errors are clearly an indication of the lack of competency and lack of Quality Assurance standards of this company. After repeatedly requesting the different color items to be replaced, a new representation agreed to look into the issue. During a visit to my home, Kesley M******** agreed to replace 1 of the 4 items. I requested information regarding the tolerance/limits for color variation to meet their quality standards. Kesley could not explain their Quality Assurance Standards/Inspection but informed me that they would not keep remaking the items. One cabinet door was delivered on March 7th. After 7 months My kitchen has cabinetry in 2 different colors and I had to pay an upcharge for the installer's 4 visits. I am completely dissatisfied with the Quality and Customer Service of this company.