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          HCA Chippenham and Johnston-Willis Hospitals has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileHCA Chippenham and Johnston-Willis Hospitals

            Hospital
            Multi Location Business

            Contact Information

            1401 Johnston Willis Drive

            Richmond, VA 23235

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 115

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Health Maintenance, Prevention, Diagnostic, Acute Care and Emergency Care Hospital.

            Business Details

            This is a multi-location business.

            Find a Location

            HCA Chippenham and Johnston-Willis Hospitals has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              1401 Johnston Willis Drive, Richmond, VA 23235
              BBB File Opened:
              6/5/1987
              Years in Business:
              115
              Business Started:
              1/1/1909
              Business Incorporated:
              11/15/1995
              Type of Entity:
              Corporation
              Alternate Business Name
              • Johnston-Willis Hospital
              • CJW Medical Center
              Business Management
              • Ms. Tracy Kemp-Stallings, C.O.O.
              • Mr. Jennifer Honaker, Comptroller
              • Ms. Judy Hamlett, Administrative Asst.
              Contact Information

              Principal

              • Ms. Tracy Kemp-Stallings, C.O.O.
              Additional Contact Information

              Fax Numbers

              • (804) 330-2233
                Other Fax

              Phone Numbers

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              Customer Complaints

              1 Customer Complaints

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              Most Recent Customer Complaint

              12/20/2023

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              Back in February I was admitted for five days after complications from my full knee replacement. I have NEVER received a copy of or any kind of bill from them after repeated request. I have verified my address multiple times. now I am being told I have 3 past unpaid bills over the last ten years. All requests for bills have gone unanswered. Although they are able to mail me with harassing collection demand notices with no bill attached. I am getting daily horsing calls from a collection company "NPAS Solutions" even though I have written them both and talked verbally with both. I am simply told by CJW Billing " I have no choice but to deal with the collections agency and to pay"! I have a legal right to see an itemised, detailed bill. CJW is the worst example of predatory billing. I will be submitting a complain with the BBB as going to CJW Billing is a complete waste of time! My full story can be seen here. ****************************

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              BBB Serving Central Virginia

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