Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
In October 2023 the Motor Vehicle Dealer Board sited One Stop Automotive Sales & Service for failure to maintain dealer records and unlicensed salespersons. For additional information go to: www.mvdb.virginia.gov.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 3514 Shenandoah Ave NW, Roanoke, VA 24017
- BBB File Opened:
- 7/22/1987
- Years in Business:
- 14
- Business Started:
- 8/1/2010
- Business Incorporated:
- 3/24/2011
- Accredited Since:
- 4/15/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- One Stop Auto Sales
- One Stop Automotive Repair, LLC
- Business Management
- Mr. Brian Thornhill, Owner
- Contact Information
Principal
- Mr. Brian Thornhill, Owner
Customer Contact
- Mr. Brian Thornhill, Owner
- Additional Contact Information
Website Addresses
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/29/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Joseph Z
1 star10/26/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.