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Find a Location

Mercedes-Benz of Tysons Corner has 1 locations, listed below.

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    Business ProfileforMercedes-Benz of Tysons Corner

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8545 Leesburg Pike, Vienna, VA 22182-2203
    BBB File Opened:
    10/8/2021
    Alternate Business Name
    • Penske Automotive Group
    Contact Information

    Principal

    • Ms. Lesley Vasquez, Executive Assistant

    Customer Contact

    • Ms. Lesley Vasquez, Executive Assistant

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JAMES G

    1 star

    09/16/2024

    I brought my 2016 GL 550 in for a misfire, The service **** performed $1600 of diagnostic work and told me they would have to take my engine apart to find the problem. This would cost $2500 and depending on what they found the repair would cost between $5000 and $15000. They suggested I trade my vehicle in and offered me $5000. (******* values the suv at $20,000). I took my suv to a european engine specialist who corrected the problem by properly installing a new set of sparkplugs. I have put 4000 miles on this summer and it continues to run fine, I complained to ************************* the ** and to *********************** the service director in a face to face sit down interview. **** told me a vehicle is only worth what someone offers. ***** shrugged his shoulders and said "looks like our technician misdiagnosed your problem" No other apology. No offer for any financial restitution. INEPT,,,,,,OR ......DISHONEST.......?????

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