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Find a Location

PoolForce Pool Design And Build has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPoolForce Pool Design And Build

    Pool Repair
    Multi Location Business

    Current Alerts For This Business

    There are 3 alerts for this business. See all alerts
    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    PoolForce

    According to the Commonwealth of Virginia Board of Contractors (Board) website, PoolForce, LLC has two separate Consent Orders on file. One was signed on March 10, 2023, and entered on May 9, 2023, and the second one was entered on March 12, 2024, citing the following violations:

    - Failure to obtain written change orders, which are signed by both the consumer and the licensee or his agent, to an already existing contract, and
    - Failure to satisfy judgments.

     

    For complete details on the Consent Order, please visit DPOR's website of https://www.dpor.virginia.gov/LicenseLookup/, enter in the company name, on the next screen, click on the name, and then click on complaints. The next screen will list the complaints, click on each one for the complete details of the Consent Order.


    PoolForce, LLC was fined a total of $950.00 for Virginia Board of Contractors costs, must have a member of Responsible Management to successfully complete a Board approved remedial education class within 90 (ninety) days of the effective date of the order, pay all monetary penalties within 120 (one hundred twenty) days of the effective date of the order and Board shall revoke contractor’s license if verification that judgment has been satisfied is not provided.

    On July 8, 2024, an investigation letter was sent to the company by BBB about their revoked contractor’s license. As of the date of this Business Profile, the company has not responded to our investigation letter and the mail has not been returned by the post office.

     
    Licensing:
    On 03/12/2024 the Department of Professional & Occupational Regulations (DPOR) revoked the license of PoolForce Pool Design And Build. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dpor.virginia.gov - 8043678511

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    PoolForce Pool Design And Build has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      309 N Rosemont Rd, Virginia Beach, VA 23452-3447
      BBB File Opened:
      5/23/2019
      Years in Business:
      11
      Business Started:
      8/17/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2705177871 for this business, issued by Department of Professional & Occupational Regulations (DPOR)

      These agencies may include:

      Department of Professional & Occupational Regulations (DPOR)

      9960 Mayland Dr STE 400

      Richmond VA 23233

      (804) 367-8511

      https://www.dpor.virginia.gov/

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Poolforce
      • Poolforce, LLC
      Business Management
      • Mr. Samuel Kamau, Owner
      Contact Information

      Principal

      • Mr. Samuel Kamau, Owner

      Customer Contact

      • Mr. Samuel Kamau, Owner

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bob P

      1 star

      04/11/2024

      We hired them to renovate our commercial pool and the pool fence. It was a mistake. They are one of the worse pool contractor I have come across. The owner Sam do not answer the phone call as well as text message or voice mail. The workman ship is very poor. Use double sided tape to hold the pool lights. Use very cheap materials. Stay away from them. Avoid them at any cost.

      Local BBB

      BBB of Greater Hampton Roads

      BBB Reports On

      BBB reports on known marketplace practices.

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