54 Customer Reviews
Review from Maria G
5 stars11/15/2024
A great nursery that stands behind the quality of their plants and is quick to respond to any issue.
High Country Gardens Response
11/15/2024
Thank you for taking the time to share your experience, *****. We appreciate your kind feedback and glowing review! We're delighted to know you value our commitment to quality and quick, responsive service. Its our priority to ensure that every plant you receive meets high standards and that any issue is addressed promptly and professionally. We truly appreciate your trust in us and look forward to being a part of your sustainable gardening journey for years to come.
Happy Gardening,
Your Friends at High Country Gardens
Review from Terrie U
5 stars11/06/2024
Placed online order and was unsure of my plants upon arrival. Received quick reply with instructions and helpful info. I will buy lots in spring from this company-they are legit and have excellent customer service.High Country Gardens Response
11/15/2024
Thank you for taking the time to share your experience and leave us a 5 star review, ******. We appreciate your kind words and we're thrilled to hear that our team could provide the quick assistance and detailed guidance you needed. Its great knowing you felt reassured with your plants after receiving helpful information. Were honored by your trust and look forward to welcoming you back for your spring gardening plans.
Happy Gardening,
Your Friends at High Country Gardens
Review from Teresa B
5 stars11/05/2024
Outstanding plants with detailed advice and planting/growing instructions. **************** is prompt and helpful.High Country Gardens Response
11/06/2024
Thank you for taking the time to share your positive feedback and experience, ******. We are so glad you've enjoyed out customer support team, our products and detailed guides. We are passionate about your success and love to hear the glowing reviews from gardeners like you. Thank you for the 5 star rating and the continued support.
Kind Regards,
Your Friends at High Country Gardens
Review from LB K
5 stars10/31/2024
Beautiful, well packed, healthy plants and expedient service. Well done.High Country Gardens Response
11/06/2024
Thank you for your thoughtful review, LB. Were delighted to hear that you found your plants beautiful, healthy, and carefully packed. Its wonderful to know our team met your expectations with swift service. We look forward to supporting you in all your future sustainable gardening endeavors!Kind Regards,
Your Friends at High Country Gardens
Review from Connie V
5 stars10/30/2024
I have been ordering from *** for many years and have never, ever had a problem. They answer all questions promptly.The plants are always in excellent shape and work well in my zone and climate.I sure wish I could drive over and pick everything that I want and bring it home.****** ******* *******, ******High Country Gardens Response
11/06/2024
Thank you, ******, for being such a loyal customer over the years! Were delighted to hear that our plants have consistently performed well in your climate and that our team has been able to provide prompt, helpful support. Knowing youve had such positive experiences is incredibly rewarding. Were always thrilled to be a part of yours sustainable garden in *******! Wishing you continued success and enjoyment. We are thankful for the 5 star rating and your continued support. We appreciate you!
Kind Regards,
Your Friends at ***********************
Review from David C
5 stars10/30/2024
Quick and helpful answers to my questions, great customer serviceHigh Country Gardens Response
11/06/2024
Thank you for the great feedback and 5 star rating, *****. We appreciate your continued support and are always here to answer your questions. Reach out anytime, we love to talk gardening!
Kind Regards,
Your Friends at High Country Gardens
Review from Melissa T
5 stars10/28/2024
We've ordered multiple times with near excellent to excellent results. Our interactions with staff have been helpful, informative, and encouraging. When we did have a plant arrive in poor condition we've followed the guidance and received reasonable and timely responses.High Country Gardens Response
11/06/2024
Thank you so much for taking the time to share your experience, *******. Were thrilled to hear that your orders with High Country Gardens have met your expectations and that our team has been able to provide the guidance and support you need. Its always our goal to ensure each plant arrives in great condition and that any concerns are resolved quickly and fairly. Your satisfaction means a lot to us, and we look forward to helping your sustainable gardens continue to thrive!
Kind Regards,
Your Friends at High Country Gardens
Review from Harryl H
5 stars10/18/2024
High Country Gardens is easy to communicate with and provides speedy service. Their plants are top notch. They are a keeper!High Country Gardens Response
10/22/2024
Thank you for the kind words, Harryl! We're thrilled to know that you've had such a positive experience with High Country Gardens. It's great to hear that you find communication easy and service efficient. We're proud of the quality of our plants and happy to be your go-to source for your sustainable gardening needs. If there's anything else we can assist you with, dont hesitate to reach out.
Kind Regards,
Your Friends at High Country Gardens
Review from Leslie H
5 stars10/17/2024
I received 2 plants from ***, one is thriving, the other is failing. When contacted about the problem plant, High Country responded with happy news - they are going to replace the dud. I am so happy because I have wanted a goldenrod for my garden but it's too small for the standard. The smaller version will fit nicely and I haven't seen offered anywhere else. Thank you!!!High Country Gardens Response
10/22/2024
Thank you for taking the time to share your experience and your feedback, ******. We're happy to hear that one of your plants is thriving and that we could help with the replacement for the other. It's wonderful that you're excited about the goldenrodit's a lovely addition, especially in a smaller size that fits perfectly in your garden. We are proud to offer a wide selection of plants to support all your sustainable gardening needs. Thank you the 5 star review and your continued support.
Kind Regards,
Your Friends at High Country Gardens
Review from Johnny S
5 stars10/16/2024
Great customer care and quality plants. Cant wait to see these plants in the spring.High Country Gardens Response
10/22/2024
Thank you for taking the time to share your kind feedback, ******. We appreciate your 5 star review and continued support. We are excited for your spring garden too, and look forward to continuing to grow with you.
Kind Regards,
Your Friends at High Country Gardens
Customer Review Rating
Average of 54 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.