ComplaintsforKeystone Remodeling Inc
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Complaint Details
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Initial Complaint
02/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We have been working with the Keystone Remodeling company for the last few months. Upon our last meeting in our home on January 5th 2023 we were promised that they would arrive with our 3D drawing so we wrote them a check for $3000.00. At the end of our meeting they told us they were just finishing up with the drawing and that they would have it to us in a couple of days. The day after they cashed our check and despite the fact that we've asked them for the 3D drawing at least three times they have yet to provide the drawings. It has now been almost 6 weeks and the only communication they have engaged in with us is when we initiate it. -Supporting documents upon request Refer to line items 2 & 3 on the attached document.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.