Customer ReviewsforLazer Heating, Inc.

This company has turned out to be one of the most difficult contracting companies I have ever had to deal with. I contracted with them to upgrade the heating and air conditioning system in my house -- converting it from a natural gas system to a hybrid natural gas/heat pump system to help address global warming issues. I selected them from several bids after convincing myself that the contracting officer understood what I wanted and what needed to be done. That initial contracting officer left ************* and it has been downhill from there. Lazer required 50% of the bid up front before they would order the equipment. It took 5 months for the equipment to come in. In the meantime, the contracting officer with whom I was dealing left the company. I was not informed and when the equipment arrived, the new contracting officer showed zero interest in understanding the project, never bothered to show up on site. The ********** installed the equipment as they saw fit, with zero input from me. Basically, some of the equipment installed was incorrect, some did not meet code when it was inspected, and some of the initially contracted equipment was never installed. After several more months, some documentation was provided as to what they had done, but some of that was also incorrect. At no point did Lazer express any interest in correcting the problems -- arguing with me, misleading me, lying to me, and even threating me, at every step of the way. I have finally paid them off to get them out of my life. However, I will now have to hire some other company to come in to review their installation. I do not trust that they have installed this equipment correctly and think it may pose a fire risk to my house.