We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Professional Training Center

          View full profile
          Location of This Business
          5602 W Clearwater Ave Ste C, Kennewick, WA 99336-1909
          BBB File Opened:
          9/14/2017
          Years in Business:
          34
          Business Started:
          9/1/1990
          Business Started Locally:
          3/17/2016
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          Type of Entity:
          Sole Proprietorship
          Alternate Business Name
          • Professional Training Center Insurance & Securities School
          Business Management
          • Mrs. Araceli Laguna-Antu, Owner
          • Mr. Jorge Laguna, Administrative Assistant
          Contact Information

          Principal

          • Mrs. Araceli Laguna-Antu, Owner

          Customer Contact

          • Mrs. Araceli Laguna-Antu, Owner
          Additional Contact Information

          Fax Numbers

          • (509) 374-3071
            Primary Fax

          Phone Numbers

          Website Addresses

          Serving Area

          This business serves Washington State

          • Lane County, OR
          Products and Services
          Personal Lines, Property, Casualty, Life and Disability Live Lecture Classes, Personal Lines, Property, Casualty, Life and Disability Online Self-Study, Securities Series 6 and 63 Live Lecture Classes , Insurance Continuing Education Live Lecture and Self-Study, Insurance and Securities pre-licensing live lectures in Yakima. Kennewick and Spokane Washington, Insurance Pre-licensing Self-study programs, Insurance Continuing Education
          Payment Methods
          • All major Credit cards, cash, check 
          Refund and Exchange Policy
          • Refund Policy
            No refunds will be issued after any purchase of any Online Self-Study Course only credit will be given.
            No refunds will be issued after any purchase of Continuing Education Courses only credit will be given.
            Refunds will be issued for Live Lecture Classes, minus a $25 cancellation fee plus a $30 dollar fee if books had been mailed, the refund will only be available if the cancellation is made at least 10 days prior to the starting date of the scheduled class, anytime after only credit will be issued.
            If you have questions about the Return Policy please contact Professional Training Center by Phone At 509-374-3111 or by Email at arilaguna@outlook.com
          Referral Assistance
          • Alaska Department of Education & Early Development
            801 W 10th St Ste 200
            Juneau AK 99801
            Phone Number: (907) 465-2800
            http://www.eed.state.ak.us
          • Washington Student Achievement Council
            917 Lakeridge Way SW
            Olympia WA 98502
            Phone Number: (360) 753-7800
            http://www.wsac.wa.gov/
            info@wsac.wa.gov
          Social Media

          Contact Information

          5602 W Clearwater Ave Ste C

          Kennewick, WA 99336-1909

          Visit Website
          (855) 676-1967

          Accreditation

          This business is not BBB Accredited

          Years in Business: 34

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.