Customer ReviewsforDog Zone, The

Only one star because we could not select negative zero. The businesses staff demonstrated their incompetence and neglect of animal care by killing our 6 month old healthy puppy.One week after getting a clean bill of health from the veterinarian, we boarded our 6 month old puppy for 10 days. The Dog Zone manager *** called us for the first time on day number 9 of our vacation, to tell us that our puppy had not been eating for several days and was vomiting. S We were out of the country and insisted that our puppy be taken to a veterinarian immediately, rather than someone picking her up. I will say *** did finally take our puppy's half dead, limp body to a veterinarian, which should have been done the first day of her showing signs of being sick.The veterinarian stated she was unresponsive, had pale gums, low white blood count and low body temperature when she arrived. She was put on oxygen immediately due to her inability to breathe on her own!!The Dog Zone Manager *** only told us our puppy was not eating and had vomited. *** said she did not even think that our puppy would need any overnight care at the veterinarian.We had our puppy transferred to an emergency veterinarian and authorized aggressive treatment to save her life. She was diagnosed with pneumonia, from likely aspirating on her own vomit. The veterinarian believed the pneumonia happened over sometime and not the same day the manager notified us. Even after aggressive treatment our puppy could not be saved and we had to say goodbye to her while in another country.This boarding/ daycare may seem trustworthy but do that make the mistake we did by trusting them with your furry loved ones. Now our puppy will never see her first Christmas.